Frequently asked questions

If you’re unsure where to start, that’s okay.
These questions cover what most people ask before reaching out.

Yes. All sessions are conducted online and offline, allowing you to access support from wherever you feel comfortable.

Is therapy confidential?

How do I book a therapy session?

Simply start a conversation on WhatsApp. Our team will guide you through the next steps and help you get started.

I’m not sure which psychologist to choose — what should I do?

That’s completely okay. You can message us, and we’ll help you choose the right psychologist based on your concerns and preferences.

What is the difference between counselling and therapy?

Counselling usually focuses on current concerns and guidance, while therapy may explore deeper emotional patterns. We help decide what’s most suitable for you.

Who can take sessions at CircleZen?

We currently support adolescents and adults seeking help with emotional wellbeing, stress, anxiety, relationships, and life transitions.

How long does a session last?

Sessions typically last around 45–60 minutes, depending on the psychologist and your needs.

Do I need to prepare anything before a session?

No preparation is required. You can simply come as you are — your psychologist will guide the conversation.

You don’t need to have everything figured out.
If something isn’t answered here, just reach out — we’re here to listen.

Still have questions?